Tektronix, the
world’s leading multi-vendor service provider of instrument calibration, repair
and related services, today released version 5.1.5 of CALWEB®, the company’s
online calibration management system. CALWEB® increases the visibility of the
calibration certification process for Tektronix customers by allowing them to:
manage their instrument inventory effortlessly; monitor the progress of each
individual service event performed by Tektronix; maintain an on-line history of
all past calibrations and repairs and give visibility of all future calibration
requirements.
“We believe that
these enhancements in the new version of CALWEB® represent state-of-the-art
data filtering and presentation of data while making the system more intuitive
for customers to access and navigate,” said David Carew-Jones, vice president
of marketing for the Service Solutions Organization at Tektronix. “Continued
innovation and investment in CALWEB® demonstrates our commitment to helping our
customers increase their efficiency and give them greater insight into the
management of their assets.”
Managing
Calibration Certifications
CALWEB® is known as
an ideal tool to manage equipment location, ownership and service history. With the addition of a robust dashboard,
CALWEB® now delivers a high-level overview of critical information that
customers need quickly to manage their instrument calibration program and
certifications. The new dashboard provides easy-to-interpret graphic
indicators, lists, and charts. The new drill-down capability gives users the
flexibility to move seamlessly from analysis at an enterprise level down to
visibility of individual pieces of equipment.
Furthermore, CALWEB® also informs users whether the calibration of
individual assets is up to date, past due and in compliance with corporate
policies. The new dashboard offers a constant live stream of service event updates,
and information provided can easily be downloaded to Excel for presentation and
reporting.
A new approval
feature has been added to aid customers that operate in very strict regulatory
environments and are required to maintain proof that each calibration event has
been approved. A new, integrated
feedback feature has been added so customers now have the ability to approve,
reject or send e-mail comments to Tektronix about the service they have
received.
A Value-Added Service
- Free To Registered Customers
Tektronix offers
CALWEB® as a free service to its customers. CALWEB® adds value by providing
customers visibility to every element of their calibration program in real
time. While it keeps customers informed of the status of their service events and
archives past certification data, more importantly it provides a strategic
window into the performance of their entire Tektronix calibration program.
First released in
2003, CALWEB® continues to receive positive feedback from customers who use
this exceptional service. Tektronix currently has 6,000 customers taking
advantage of this easy-to-use calibration management system. For more
information or to request a CALWEB® login, customers can visit
service-solutions.tektronix.com/.
About
Tektronix
Tektronix is the
world’s leading provider of multi-vendor calibration, repair and related
services. Supporting more than 130,000 products from more than 9,000
manufacturers, the company provides services through 100 locations worldwide
with more than 1,000 experienced associates. Visit them at
service-solutions.tektronix.com.